Frequently Asked Questions
Everything you need to know about enhancing your living space with Fittes.
What materials are used in Fittes home products?
We prioritize durability and aesthetics by using premium, sustainably sourced wood, high-grade metals, and eco-friendly textiles to ensure every piece lasts for years.
How long does shipping take for furniture and decor?
Standard shipping typically takes 5-10 business days. For larger furniture items, our white-glove delivery service may take 2-3 weeks depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your item doesn't fit your space perfectly, you can return it in its original packaging for a full refund or exchange.
Do Fittes products come with a warranty?
Yes, all our structural pieces come with a 1-year limited warranty covering manufacturing defects and hardware malfunctions.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
Do you offer assembly services?
Many of our items arrive pre-assembled. For larger pieces requiring setup, we offer an optional professional assembly service at checkout for a small additional fee.